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Thank you for taking the time to share your concerns. Our goal is to provide consistent, quality child welfare and mental health services and we take this responsibility seriously. 

Completing this online form is part of the agency’s formal mechanism through which clients and other stakeholders can express and resolve complaints without interference or retaliation. Within fifteen (15) days of submission, you will receive written notification of the resolution and explanation of any further appeal, rights, or recourse if you remain dissatisfied. Complaints are welcomed in as much as they provide opportunities for performance improvement. 


    Sabine Dorleans, PsyD
    Director of Internship

    JCCA Westchester Campus,
    1075 Broadway,
    Pleasantville, NY 10570

    JCCA Bronx Foster Home Services,
    425 Westchester Avenue,
    Bronx, NY 10455

    JCCA Brooklyn Foster Home Services,
    870 East 29th Street,
    Brooklyn, NY 11210

    Contact us