Thank you for taking the time to share your concerns. Our goal is to provide consistent, quality child welfare and mental health services and we take this responsibility seriously.
Completing this online form is part of the agency’s formal mechanism through which clients and other stakeholders can express and resolve complaints without interference or retaliation. Within fifteen (15) days of submission, you will receive written notification of the resolution and explanation of any further appeal, rights, or recourse if you remain dissatisfied. Complaints are welcomed in as much as they provide opportunities for performance improvement.
Sabine Dorleans, PsyD
Director of Internship
JCCA Westchester Campus,
Pleasantville, NY 10570
JCCA Bronx Foster Home Services,
425 Westchester Avenue,
Bronx, NY 10455
JCCA Brooklyn Foster Home Services,
870 East 29th Street,
Brooklyn, NY 11210