Central Administrative Staff
Ronald E. Richter, Chief Executive Officer
Maria Acosta, Chief Financial Officer
Natalie Fein, Chief Operating Officer
Tanya Hackel, Chief Development and Communications Officer
Jacqueline Sherman, Chief Legal/Administrative Officer (General Counsel)
Richard Hucke, Senior Vice President, Campus Services
Kathleen Rivera, Senior Vice President, Care Management Services
Joanna Kibel, Vice President, Practice Improvement and Professional Development
Steven Mayo, Vice President, Human Resources
Ronald E. Richter has been working with New York’s vulnerable children, young people and families for more than two decades. Before joining JCCA, he was a New York State Family Court Judge for four years. He served as Commissioner of the New York City Administration for Children’s Services from 2011 to 2013. Prior to being appointed Commissioner, he served as ACS Deputy Commissioner and as New York City’s Family Services Coordinator during Mayor Bloomberg’s Administration. He was also an attorney at the Legal Aid Society. Mr. Richter graduated from Tufts University and received a Master of Science and a law degree from Boston University. In 2016, he was appointed to the NYC Children’s Cabinet Advisory Board by Mayor de Blasio.
Maria Acosta has more than two decades of experience in institutional financial affairs. Before joining JCCA, she was CFO for 1199SEIU Benefit and Pension Funds where she was responsible for healthcare benefit and pension funds serving 400,000 working and retired healthcare workers and their families. Prior to that, she was CFO for Planned Parenthood Federation of America, responsible for all the financial aspects of this international women’s healthcare Federation, its Foundation, and Political Action Committees. Previously, she was CFO of the Greater Miami Chamber of Commerce, COO for United Homecare in Miami, and the owner and President of a consulting firm. She received her MBA from the University of Miami. Ms. Acosta lives in Manhattan.
Natalie Fein has over 15 years of operations, finance and consulting experience across a variety of industries including nonprofit, health care and financial services. Ms. Fein, who has a Bachelor of Arts degree from Brandeis University and an Master of Business Administration from Baruch College, comes to JCCA from 32BJ Benefit Funds, where she served as the Director of Internal Business Consulting. In this position, Ms. Fein partnered with senior management to improve operational effectiveness and quality of service organization-wide.
Tanya Hackel brings more than 20 years of experience in donor cultivation and solicitation, board engagement, program development, event planning, communications, and marketing. Before joining JCCA, Ms. Hackel was Director of Development at The Hebrew Free Loan Society, where she expanded the organization’s private support and donor base, secured operating support from multiple foundations, managed all marketing and communication efforts, established an annual gala, and launched a peer-to-peer fundraising campaign. Prior to that, she served as Major Gifts Officer at the Neighborhood Coalition for Shelter and as a development executive at UJA-Federation of New York. Ms. Hackel received a Master of Public Administration from NYU Robert F. Wagner Graduate School of Public Service and a Bachelor of Arts in Political Science and Philosophy from Williams College.
Jacqueline Sherman has 20 years of experience in city government and nonprofit organizations. Prior to joining JCCA, she was Associate Commissioner for Planning, Policy and Performance at New York City’s Administration for Children’s Services. Previously, Ms. Sherman served as General Counsel for Public Advocate Bill de Blasio. She also served as Director of the Center for the Courts and the Community at the Center for Court Innovation and as Counsel to the New York City Council’s Committee on General Welfare. Ms. Sherman has extensive experience in legal and policy analysis, program development and operations and complex project management. She graduated magna cum laude from both Harvard Law School and Amherst College.
In addition to his position at JCCA, Richard Hucke is also an Adjunct Lecturer for the Silver School of Social Work at New York University. Mr. Hucke began his tenure at JCCA in 1994 as a Case Associate in the agency’s Foster Home Division. With the support and guidance of JCCA and UJA-Federation, he earned his MSW from Hunter College School of Social Work in 2000. He later worked as a Social Worker in the agency’s Treatment Foster Care Program and then as Program Director for Foster Family Resources. He was promoted to Deputy Director of Foster Home Services in 2006 and later to Vice President of Coordinated Community Services in 2009. Mr. Hucke’s extensive managerial experience and clinical training provides expert leadership to the Division of Coordinated Community Services, which is home to the some of JCCA’s larger community based programs. Mr. Hucke earned a certificate in the Weiner Center’s series, “High Impact Strategies for the Advanced Manager.” He earned his LMSW in 2000 and his LCSW in 2006.
Ms. Pierre began her career at JCCA in 1993 as a Social Worker and was promoted to Sr. Social Worker in 1996. In 1997 she began working in Foster Home Development and was subsequently promoted to Director of Foster Development and later to Program Director, Foster Home Services Special Project in 2001. She was promoted yet again to Deputy Director and later to Assistant Director in 2004. After graduating from Lehman College, with honors, with a BSW, and Fordham University with an MSW in 1993, and while working part time continuing her voluntary activity at St. Vincent de Paul, she completed her internship with success. Ms. Pierre is a member of several professional organizations, including the National Sociologies Honor Society.
Ms. Rivera, who earned her social work degree at Hunter College, joined JCCA’s Foster Home Services division in 2006 and held various positions, including Director of Foster Home and Group Home Services. She became the Assistant Division Director for HCI Services in 2012, helping to develop the largest Bridges to Health program in New York. She has completed advanced management training and is certified to train Parenting Skills and Therapeutic Crisis Intervention (TCI). Prior to joining JCCA, Ms. Rivera worked on behalf of individuals with HIV.
Joanna Kibel came to JCCA in 1998 as Administrative Supervisor in the Foster Boarding Home program and was promoted to the Director of Therapeutic Foster Care in 2005. In 2007, she became Director of Permanency for the Westchester Campus and later brought her clinical expertise to the position of Director of Social Work Practice and Staff Development. She is now responsible for incorporating evidence-based and promising practice models agency wide, as well as creating and implementing training and professional development initiatives. Ms. Kibel received her Master in Public Administration and Master of Social Work from Columbia University in 1996.
Steven Mayo has been Vice President of Human Resources for JCCA since 2013. Before coming to JCCA, Mr. Mayo held the position of Director of Human Resources at Jewish Board of Family and Children’s Services (JBFCS) beginning in 2005. Prior to that, he held the positions of Associate Director of Human Resources and Director of Labor Relations at Yeshiva University and Director of Human Resources at Long Island College Hospital. He also held the positions of Senior Director of Labor Research and Negotiations at MTA New York City Transit, Financial Analyst at the New York State Office of the Special Deputy Comptroller for New York City and Senior Field Analyst for the New York State Higher Education Services Corporation. Mr. Mayo earned his Master of Public Administration from the Wagner School, New York University and a Bachelor of Arts from Queens College, City University of New York.