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How JCCA Is Responding to the Coronavirus Outbreak

March 17, 2020

Dear JCCA Community,

I hope that you are doing as well as possible during these uncertain, trying times. In this period of vigilance and social distancing, it is more important than ever to build up our virtual connections so that we can continue to support the most vulnerable among us.

We have been preparing aggressively since February. JCCA’s leadership team, with expert guidance from our Chief Medical Officer, Dr. KJ Browner-Elhanan, is working with our medical team, our program staff, and our operations staff to mitigate the spread of germs to our clients, staff, and community. We are taking the following steps:

  • Screening everyone who comes to our offices, including vendors and consultants; in our residential programs, screening all young people returning to our campus
  • Working remotely whenever possible, and for staff whose roles do not permit telework, staggering schedules and limiting in-person meetings
  • Contacting the family of every young person in our care to offer support and guidance during this difficult time
  • Rigorously cleaning and disinfecting all common areas, cottage residences, and medical offices
  • Continuously and constantly educating, training, and reminding staff and clients of the universal precautions, including through ubiquitous signage, as well as increasing our supply of hand sanitizer throughout common areas

The children, young people, and families in JCCA’s care already face formidable challenges; the coronavirus outbreak creates new and daunting obstacles. Those of us in the human services community are figuring out how to continue to meet the safety and emotional needs of our clients without putting them, and our workforce, at risk.

As we navigate this uncharted territory, I am inspired by the exceptional commitment of JCCA’s leadership and the diligence and dedication of our staff. We are adapting with resilience, as we have since 1822. Using professional guidance, new protocols, and new technologies, we continue to provide the highest quality services to thousands of young New Yorkers and their families.

We will keep you updated as the situation develops and wish you and your loved ones health, comfort, and calm.

Take care,

Ronald E. Richter